GUIDELINES WHEN MAKING SURVEY QUESTIONS

1. provide clear instructions especially on how to fill out the questionnaires or provide explanations on why the research is conducted.
2. keep the questions short and easy to answer. Remember KISS (keep it short and simple).
3. create questions that are easy to tabulate or analyse; e.g numbers
4. ask only one thing at one time. NOT: "Do you read books and magazines regularly?".
5. Pretest the questionnaire on a sample group.