Writing up your FINDINGS

What is FINDINGS?

It is the section to present the result of your study/research for the final report.

It is the longest and most important section of the research report.

It will be presented in a form of graphs and tables as well as in writing.

Example of TABLE:

Condition in the bus	Satisfaction	Dissatisfaction
Seats	45%	55%
Cleanliness	60%	40%
Air-conditioner	55%	45%

Table 1: User's Responses over Bus Condition

IMPORTANT NOTES: You must label and give name for your Tables and the title of the data. REMEMBER!! The name and title for Tables must be written under the it. For graphs/chart/diagram, the name (Figure ?) and title must be written on top of it.

Figures (graphs and tables) presents the complete findings in numerical terms. The text (writing) helps the reader to focus on and highlights the salient (important) points of the results.

The written text consists of:

Reference to the data, Salient points and Discussions; Example:

Table 1 refers to the satisfaction and dissatisfaction of users over local express buses condition in Batu Pahat.

In the present sample, 45 percent of the users expressed that they are not satisfied with the seats condition in the bus, while 55 percent are satisfied with the current condition. It is in different situation for the cleanliness of the bus where 55 percent are not satisfied and 45 percent are satisfied.

Bus users of the express buses operating in Batu Pahat expressed their

concerns over the bus services that they use for the main transportation. Their

main concern are not just the services and facilities provided but also on the

condition of the bus as well. The condition of the bus is taken care of as they

are the main reason for the best quality services provided by the bus operator.

Thus, with good quality ensures user’s satisfaction and comfort.

NOTES:

The discussion or comments may generalize from the results presented on the finding section. It explains possible reasons for the results and arguments where necessary.